3 Common Problems Ebay Sellers Face

Ebay is the largest online marketplace in the world and there
are approximately 80 million users. Thousands of ebay
transactions take place everyday and it seems you can sell just
about everything under the sun.

If you are new to selling on ebay, you may encounter some
problems with buyers and this article addresses three common
problems ebay sellers face and how to resolve it.

#1. Deadbeat Bidders

Deadbeat bidders are people who bid and won an auction but do
not pay. This happens quite often on ebay according to my own
experience.

This usually happens for bidders with low or no feedback. One
way to minimize deadbeat bidders is to allow only bidders with
at least 10 positive feedback or more to bid on your auction.

The other possibility is to leave negative feedback on the
winning bidder although I doubt it is of much use. The other
party feeling sore may decide to damage your feedback reputation
by giving you negative feedback as well.

If you want to recover the listing fees, there is a four step
process ebay sellers can pursue by filing an unpaid item
dispute. If ebay deems it is genuine and to its satisfaction,
you will receive the auction listing credit.

#2. Fake Shipping Services

After winning an auction, the buyer may request for alternate
shipping arrangement or a fake escrow service.

To prevent being duped by such schemes, it is always best to use
a recognized shipping service such as USPS, fedex express etc
especially for international buyers. Ask whether a tracking id
is provided and demand for the shipping company name, address
and url before agreeing to it.

Also, for escrow services, ebay recommends using escrow.com. If
the buyer insists on using other escrow services, my
recommendation is to say sorry to the buyer and that you do not
want to take the risk. Most buyers I've encountered understand
this.

#3. Disagreement of terms of sale

This usually happens because of miscommunication between the
buyer and the seller. As an ebay seller, be sure to list all
terms and conditions on the auction listing. Ask potential
buyers to email you if they have any doubts.

You can also ask a third party service to help. Squaretrade.com
is one of the official dispute resolution service providers
available.

Try not to let it resolve into a credit charge-back affair as it
does no good to your credit rating.

The above are three of the common problems most ebay sellers
face. I would suggest visiting ebay seller education at
http://pages.ebay.com/education/selling.html if you are new to
ebay selling. They explain in depth about how to sell on ebay.

About the author:
Ricky Lim is an ebay powerseller who runs an  http://www.bestnzb.com ebay selling on ebay site.
Visit his site for more http://www.bestnzb.com ebay
selling tips and http://www.bestnzb.com/articles/Ebay-Car-Auctions.html ebay car auctions tips